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Not possible to log on

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From Sunday I have not been able to log on with ny own user. I have tried to reinstall the app both on iPhone and iPad, both function if I log in as guesr, but when I log  in with my own user name the app disappears just when shifting from clouds to main meny. On computer the user works fine. Anyone that can help? BR Frode

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Sorry for the inconvenience,  Apple released a new iOs version last week, 95% of the issues are related to this new iOs update...

the VR tech crew are working hard to rectify the new update issues... thanks for you patience 

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