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Random race exit workaround


Maradonnie

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I was suffering from many cases of app suddenly exiting the race and throwing me back to home page, resulting in a DNF and zero points.

i determined that the problem was caused by accidentally pulling up lower apple menu, or occasionally pulling down the upper menu. This action did not always cause the race exit, but all observed race exits were preceded by an accidental slight opening of these menus.

Help are aware of the issue, but the issue still occurs as far as I am aware.

The workaround I found was to enable something called ‘guided access’ As I recall, you go to settings/general/accessibility/guided access. It will ask you to set a password which is used to unlock the guided access. What the guided access does is it locks you in the app. It also does not allow you to open the upper or lower menus. Hence with this enabled, I have not suffered any more race exits (as long as I remember to activate)

once you set up the password, you triple click the home button to activate the guided access, and triple click again followed by password to exit guided access.

if you google guided access, you can confirm if my recollection of setting is correct.

i guess more than just me suffering this problem. Hopefully workaround can be of some help

Donnie

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Nice, thank you. I was having the same problem. 

You can use the notification screen and the control center before the starting procedure begins. After the 1:30 or the 1:00 signal it throws you out of the race. 

Also this is not a bug. If you pull up the control center and slide it back down before the starting procedure begins, you'll notice that your boats stops for the time that you spend in the control center and then fast forwards. Last year, before it threw you out of the race, this could be used to not having to swerve around others for giving them room. You could effectively run through them without getting penalised or losing speed. 

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  • 2 weeks later...
10 hours ago, Pelicoach said:

Yes uninstall reinstall about 3 times rebooted iPad with game uninstalled. Tried everything. Not working properly on my Android phone either. Just get booted to home screen.

Unlucky. I was out yesterday, tried to race on mobile data and I got the eternal cloud of doom, but when I got home on broadband it worked fine. So, I wonder if there's an issue with mobile data game connection? Think the guys playing on PCs have it better overall!!

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  • 2 months later...

I've also got the race exits, but especially with low battery notifications. It immediately kicks me out of the game. Is there no way for the game to continue playing while you're not focused on the game?

I've thrown away too many good starts because of this...

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Le 31/03/2019 à 06:00, Crofter a dit :

Unlucky. I was out yesterday, tried to race on mobile data and I got the eternal cloud of doom, but when I got home on broadband it worked fine. So, I wonder if there's an issue with mobile data game connection? Think the guys playing on PCs have it better overall!!

As you may know, we may or may not have it better on a PC's, but in the end, if one of us plays in the finals, we will have to use a Mobile device, like phone or pad, no PC's allowed!  So If you do play on a mobile device you are off better, do to more practice.

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  • 3 months later...
  • 6 months later...
On 3/19/2019 at 12:17 AM, Maradonnie said:

I was suffering from many cases of app suddenly exiting the race and throwing me back to home page, resulting in a DNF and zero points.

i determined that the problem was caused by accidentally pulling up lower apple menu, or occasionally pulling down the upper menu. This action did not always cause the race exit, but all observed race exits were preceded by an accidental slight opening of these menus.

Help are aware of the issue, but the issue still occurs as far as I am aware.

The workaround I found was to enable something called ‘guided access’ As I recall, you go to settings/general/accessibility/guided access. It will ask you to set a password which is used to unlock the guided access. What the guided access does is it locks you in the app. It also does not allow you to open the upper or lower menus. Hence with this enabled, I have not suffered any more race exits (as long as I remember to activate)

once you set up the password, you triple click the home button to activate the guided access, and triple click again followed by password to exit guided access.

if you google guided access, you can confirm if my recollection of setting is correct.

i guess more than just me suffering this problem. Hopefully workaround can be of some help

Donnie

Thanks for this. Just found it after losing 2 consecutive races by I assume flicking the bottom of the screen. One when 80m ahead are the last windward mark. Just need to sort out VR taking money and not giving coins in return now. 

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  • 1 month later...
  • 11 months later...
On 3/19/2019 at 12:17 AM, Maradonnie said:

I was suffering from many cases of app suddenly exiting the race and throwing me back to home page, resulting in a DNF and zero points.

i determined that the problem was caused by accidentally pulling up lower apple menu, or occasionally pulling down the upper menu. This action did not always cause the race exit, but all observed race exits were preceded by an accidental slight opening of these menus.

Help are aware of the issue, but the issue still occurs as far as I am aware.

The workaround I found was to enable something called ‘guided access’ As I recall, you go to settings/general/accessibility/guided access. It will ask you to set a password which is used to unlock the guided access. What the guided access does is it locks you in the app. It also does not allow you to open the upper or lower menus. Hence with this enabled, I have not suffered any more race exits (as long as I remember to activate)

once you set up the password, you triple click the home button to activate the guided access, and triple click again followed by password to exit guided access.

if you google guided access, you can confirm if my recollection of setting is correct.

i guess more than just me suffering this problem. Hopefully workaround can be of some help

Donnie

19th March 2019 this was posted - come on VR 🤬

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