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beedoc

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Everything posted by beedoc

  1. I received this reply from support a short time ago. Jessica (Virtual Regatta Offshore) Apr 8, 10:37 CEST Hello, We have canceled the renewal of your VIP subscription. It will end at the end of your current renewal period. Have a nice day !
  2. I contacted support on 23 March (and 30 March) and when they eventually responded it was with a link I had already read and followed before contacting them. They have not replied further. It is important to note that the behaviour of the system (Mac OSX/Firefox) is that it doesn't allow you to access any option to Unsubscribe. Clicking Checkout takes you to a Gold Card showing a red "Active" band, clicking the gold card makes it jump slightly but it doesn't open a menu. This was the response form support. ---------------------------- Hello The following article might help you : How do I cancel my VIP subscription? Have a nice day __________________________
  3. This query I believe was for those who purchased direct via credit card (not via Apple or Android using Apple Pay or Google pay), the payment was accepted and charged. Are you really suggesting that we should contact the credit card company to stop the recurring payment as there is no where on the program/App to do so?
  4. I emailed the support address a week ago with this issue but have still heard nothing back.
  5. Hi mjpicks It probably is no help to you but I also subscribed and recently paid for the first month VIP pass (on VR Inshore). I also want to cancel my rolling-subscription so that I am not charged any more. There is no place where auto-renew is able to be turned off as far as I can see (I have looked extensively). @VR staff members please advise where auto-renew can be stopped for those users who purchased the VIP member subscription on a Desktop (OSX NOT IOS or Android) Bre
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