VR is definitely a rip off. Never, never again ! I wrote 5 emails to support@virtualregatta.com also using the web form on their site. Guess what ? No answer so far. I have contacted my credit card company and they stopped the payment to VR. Eventually I found an "Unsubscribe" link under settings, clicked it and deleted my account. I hope this is the final adieu to VR. I will report this company to the The European Consumer Centres Network.