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Finally the reply arrived:

We have canceled the renewal of your VIP subscription.
It will end at the end of your current renewal period

I hope they will fix this problem for the future.

If you are planning to subscribe a VIP Account use your smartphone! Subscribe and cancel it from Apple (or Google) is so easier!

[VIP Inshore - unsubscribe]

We red the article, contacted the support but they never reply.

[VIP Inshore - unsubscribe]

Incredible... 

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I have exactly the same problem. Any news?