Lufot
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Posts posted by Lufot
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On 2/13/2021 at 12:12 PM, Pat-Rock said:
If the VIP purchase was made from the application (IOS or Android), subscription management is done either in the Apple Store or in Google Play.
For example, on Android:
- Google play
- Subscriptions
- Select the subscription then cancel the subscription
Same issue for me. There is no option/link/button on the computer to cancel the VIP subscription renewal. I've sent an email to support, already 2 weeks ago, and I have received NO reply at all.
I didn't subscribe through Apple or Google Pay, but directly from the computer and a credit card, managed with the Stripe platform.Please cancel and refund the 3 months subscription and automatic renewal. It is urgent !!!!!
Thanks
VIP Inshore - unsubscribe
in Assistance
Posted
Same issue for me. There is no option/link/button on the computer to cancel the VIP subscription renewal. I've sent an email to support, already 2 weeks ago, and I have received NO reply at all.
I didn't subscribe through Apple or Google Play, but directly from the computer and a credit card, managed with the Stripe platform.
I've contact to the Stripe platform, and they've told me to contact directly to Virtual Regatta, as they don't have records and direct data of the operations ...
Please cancel and refund the 3 months subscription and automatic renewal. It is urgent !!!!!
It's incredible !!!!