[Game exits on its own]

VR don’t care. I’ve lost 21 green tokens in 24 hours due to the app crashing or not actually getting past the VR blue page after using 3 tokens. I hear the race start but just have the spinning circle of doom. 

[Offshore Racer Windward Marks]

It’s every boat not just the offshore racer. 

[Bollocks. What’s the Point in playing.]

Doi g well in Sail GP. Averaging 12 points a race, get to Race 6 of my series, App goes to shit and I get a DNF. Sort it out VR it’s a recurring issue. Every single time I get off to a good series start I either get a bug of a ridiculous penalty during the game. 

[Random race exit workaround]

On 3/19/2019 at 12:17 AM, Maradonnie said:

I was suffering from many cases of app suddenly exiting the race and throwing me back to home page, resulting in a DNF and zero points.

i determined that the problem was caused by accidentally pulling up lower apple menu, or occasionally pulling down the upper menu. This action did not always cause the race exit, but all observed race exits were preceded by an accidental slight opening of these menus.

Help are aware of the issue, but the issue still occurs as far as I am aware.

The workaround I found was to enable something called ‘guided access’ As I recall, you go to settings/general/accessibility/guided access. It will ask you to set a password which is used to unlock the guided access. What the guided access does is it locks you in the app. It also does not allow you to open the upper or lower menus. Hence with this enabled, I have not suffered any more race exits (as long as I remember to activate)

once you set up the password, you triple click the home button to activate the guided access, and triple click again followed by password to exit guided access.

if you google guided access, you can confirm if my recollection of setting is correct.

i guess more than just me suffering this problem. Hopefully workaround can be of some help

Donnie

Thanks for this. Just found it after losing 2 consecutive races by I assume flicking the bottom of the screen. One when 80m ahead are the last windward mark. Just need to sort out VR taking money and not giving coins in return now. 

[App crashing]

On 5/12/2020 at 12:49 PM, Sébastien Fohr said:

Hello, Since the Sail GP San Francisco my cell phone keeps crashing (Iphone 6). I tried everything to fix it. Can someone help me. Virtual regatta inshore? I look forward to your response!!!!😃

 

I really hope that VR Inshore fix it because I have a title to defend.

 

The same is happen on my Iphone.

Same here. iPhone 7. 

[Problem vid payment!!]

On 5/6/2020 at 9:39 PM, Kermit_23 said:

I have the same problem. Paid using my debit card over a week ago. No credits and absolutely no customer support!

Same here. Emailed support twice now. No response from them at all. It’s theft pure and simple. 

[Game crashes during games]

Same for me. iPhone 7, latest updates. Part way through a race the app shuts down. It’s fine if you’re not buying credits but totally unacceptable when you lose 2 or 3 of your coins when it does this.