My race history (the scoring)

[Pimpi]

Good morning! I write this post because I noticed that the data reported in the Race History (VR Offshoare) of my boat called Pimpi, (Time, Rank and VSRPoints) are different from those the boat receives on the finishing line of the race (at the end of the race I mean) . And unfortunatelly for my boat, the ranking changes according to the data reported in the Race History.
I have written also two emails to support@virtualregatta.com,  in the last month to undersatand this and how the rakning works but, unfortunately, I am still waiting for a kind reply.

Could you be so kind to confirm that the address is correct? thank you
Have a nice day!