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Virtual Regatta Club House

bought VIP Abo, but didn't receive it


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I bought the VIP subscription yesterday on my IPad. The subscription was successful in my Apple Payments, but I have not received the VIP status in the game until now. Also contacted the Apple Support, but say said to me: They do not provide the content and only are responsible for the settlement of money.

I also reported the error in game, but have not received an answer so far.

 

Can anybody please help me?

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J’ai acheté un renouvellement VIP hier 03 Mars 2021 Le montant à été débité de 29,99 E sur mon compte Applestore mais je n’ai toujours pas le VIP dans ma navigation Pour faire une réclamation , si je clique sur support , j’ai message qu.il faut être VIP ou client si je clique sur signaler un bug cela n’aboutit pas. Je ne connais pas de moyen de signaler le problème aux administrateurs du jeu C.est affligeant 
 

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