Jump to content
Virtual Regatta Club House

Purchase not received on android phone


Finca117
 Share

Recommended Posts

Hello
Unfortunately, I did not receive my purchased promo pack. The purchase was on an android mobile phone. I did all the steps on your help page. www.vrinshore.zendesk.com/hc/en-us/articles/360012341560-I-did-not-receive-my-purchase
In the section "In-app purchases on Android devices (Google Play)" the steps from google did not help. So I contact you with this information:
Your nickname: Finca117
The Google Play transaction number for this purchase (you can find this number on your Google Play receipt): GPA.3352-8772-4923-69445
The exact date of the purchase (you will find this information on your Google Play receipt): 02.12.2022 16:35:31 MEZ

If you need more information I can send this over the mail.

I tried before to get support by mail and discord. On both communication channels was no reply. Can someone from virtual regatta check what's wrong please.
Cheers
Finca

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...