Finca117 Posted December 22, 2022 Share Posted December 22, 2022 Hello Unfortunately, I did not receive my purchased promo pack. The purchase was on an android mobile phone. I did all the steps on your help page. www.vrinshore.zendesk.com/hc/en-us/articles/360012341560-I-did-not-receive-my-purchase In the section "In-app purchases on Android devices (Google Play)" the steps from google did not help. So I contact you with this information: Your nickname: Finca117 The Google Play transaction number for this purchase (you can find this number on your Google Play receipt): GPA.3352-8772-4923-69445 The exact date of the purchase (you will find this information on your Google Play receipt): 02.12.2022 16:35:31 MEZ If you need more information I can send this over the mail. I tried before to get support by mail and discord. On both communication channels was no reply. Can someone from virtual regatta check what's wrong please. Cheers Finca Quote Link to comment Share on other sites More sharing options...
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