BuntyG Posted April 3, 2021 Share Posted April 3, 2021 I've just bought some tokens through my iPhone App but my balance hasn't been credited. I received an email from Apple to say have made purchase. I have spoken with Apple Pay customer services who say that the payment has gone through and the problem must be with you. I did not receive a confirmation email from you. I have made a purchase before without a problem. I tried again for the £1.99 option and this has been credited. On your help page in the section on not receiving purchase it says that there is a link at the bottom of the page to contact your customer services, there isn't - or if there is, I can't find it. I presume post is public, so have not inserted a screen shot of my Apple receipt, but can send by email. Many thanks in advance :) Quote Link to comment Share on other sites More sharing options...
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