I want my money back

[ADKLIKO]

Dear support. 

This is the fourth attempt to contact you. 

Please respond. 

 

I bought a full package for the Vor prologue. 

But Due a error I did not get te the full package.

I send you a email to ad this package to my account. But no reaction came. 

There for I bought for a second time the full package with discount. 

This time no error. 

But on my invoice I see that I paid 2 times the amount off 4.95 euro for that package. 

 

Please refund this money or give me credits for this on my account. 

 

Kind regards. 

Marcel landman 

Boatname adkliko

[Kesako]

Hello,

You have received an answer explaining what to do, open your email box please.

[ADKLIKO]

Hello Kesako.

I have not recieved that email jet.

[Kesako]

Look in your 'spam' or 'junk' messages

[ADKLIKO]

I send you a pm 

[bonne pogne]

j ai eu un bug également sur un payement mobile pour la clipper,j ai repris un full pack 30 mn avant le départ,on m a répondu,1 jour et demi aprés,en me disant aprés verification que j avais bien le pack au début de la course.........