Ceres Posted January 10, 2020 Share Posted January 10, 2020 Bonjour. Un problème technique se produit lors d'achats via IOS. Les achats sont débités mais non honorés. Il est donc pour le moment déconseillé d'acheter vos crédits ou options par ce moyen. Pour ceux qui ont rencontré ce désagrément, prenez contact avec le support qui régularisera la situation. Les achats sous PC et Android fonctionnent sans problemes. Merci a tous. Quote Link to comment Share on other sites More sharing options...
Vector Posted January 10, 2020 Share Posted January 10, 2020 Hello all iOS users. A technical problem has occurred with purchases via iOS. Purchases are debited but not honored. It is therefore recommended NOT to buy your credits or options by using iOS for the moment.. If you have encountered this inconvenience, please contact the customer support who will help rectify the situation. Purchases on PC and Android work without problems. Thank you all, and sorry for any inconvenience. Quote Link to comment Share on other sites More sharing options...
Ceres Posted January 10, 2020 Author Share Posted January 10, 2020 Problème résolu concernant VR Offshore. VR Inshore reste impacté uniquement pour les abonnés. Problem solved concerning VR Offshore iOS problem. VR Inshore still remains a problem for iOS subscribers only. Quote Link to comment Share on other sites More sharing options...
Flicka SWE 19 Posted April 19, 2020 Share Posted April 19, 2020 He comprado y pagado dos veces la oferta que había de pegatinas y fichas pero sólo se cargó una vez, ¿que puedo hacer? Gracias por el juego y un saludo. J´ai faits deux sont débités mais seulement honorés l´un des deux, que dois je faire? Merci bien pour le jeu. Quote Link to comment Share on other sites More sharing options...
sylos Posted April 30, 2020 Share Posted April 30, 2020 in VR inshore I experience a lot of crash, I play on a IPAD. The most disturbing aspect is that I pay credits for say the layline support but I cannot event finish the race! have you any solution? Quote Link to comment Share on other sites More sharing options...
MATTEO BAISINI Posted May 11, 2020 Share Posted May 11, 2020 HO APPENA PERSO 2OO CREDITI, CHE BEL GIOCO.... STAVO FACENDO UNA REGATA COI CREDITI E SONO ARRIVATO 3° --- NON MI SONO MAI ARRIVATI I 200 CREDITI CHE MI SPETTAVANO HO SCRITTO AL SUPPORTO DI VR INSHORE MA MI HANNO RISPOSTO CON UNA MAIL PRE REGISTRATA ... HO ANCHE IL PASS VIP Quote Link to comment Share on other sites More sharing options...
Edfi Posted November 1, 2020 Share Posted November 1, 2020 Apparemment Ceres à qui j'ai envoyé un mp pour expliquer mon problème d'achats: croyant être sur mon compte officiel, j'ai effectué 2 achats via Paypal sur un compte guest (évidemment je n'ai pas noté le N° qui suit ce compte guest) et je n'ai toujours reçu de réponse de cet administrateur. Quote Link to comment Share on other sites More sharing options...
HRobert23 Posted November 1, 2020 Share Posted November 1, 2020 Tu annules tes achats (dans PayPal) ... et tu recommences sous un compte existant... Quote Link to comment Share on other sites More sharing options...
Chipmunk27 Posted February 20, 2021 Share Posted February 20, 2021 I bought a race pack yesterday, not only are none of the upgrades been applied, but it also removed the existing upgrades/sails I had before the purchase. Now I have gone form 4NM behind the leaders in Isla Noir race to >70NM behind them and do not even have the option to change sails etc... very cross, how can this be fixed during the race Quote Link to comment Share on other sites More sharing options...
baller Posted March 26, 2021 Share Posted March 26, 2021 On 10/01/2020 at 21:18, Vector said: Bonjour à tous les utilisateurs iOS. Un problème technique est survenu avec les achats via iOS. Les achats sont débités mais non honorés. Il est donc recommandé de NE PAS acheter vos crédits ou options en utilisant iOS pour le moment. . Si vous avez rencontré ce désagrément, veuillez contacter le service client qui vous aidera à remédier à la situation. Les achats sur PC et Android fonctionnent sans problème. Merci à tous et désolé pour tout inconvénient. COMMENT CONTA COMMENT CONTACTER LE SERVICE CLIENT ? Quote Link to comment Share on other sites More sharing options...
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