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Virtual Regatta Club House

Subscribed to VIP, VIP features not enabled


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I purchased an yearly membership for VR Offshore on Android using the same email I am using on this forum. Still I can't access any VIP features nor send you a support ticket from the game. I already tried logging out several times with no effect. Clicking on the membership option again, notify me that I have already a membership active.

Also I see this forum is all in French, I can't find any help in English, is there an international forum somewhere?

How should I proceed to resolve the problem?

Edited by emawind84
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So google play cannot refund my order because it doesn't meet their policy and they advice to contact directly the developers, but how? I can't believe that the forum is the only way to submit this kind of issue. On the order receipt I can't find any contact regarding the developers. This issue should be taken asap and I see I am not the only one having it. On the web page they don't provide any kind of contact form or email? Really? I can't use my VIP membership to use the contact form in the game since is not enabled...

The only person that replied to me here is the administrator of the forum, a gamer trying to help and not a developer or people that actually should take the issue.

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