PetruB Posted March 3, 2021 Share Posted March 3, 2021 I am a VIP level subscriber (both inshore and offshore) (which implies I'm getting preferential support), yet I seem unable to reach anyone from support. What gives? is @Pat-Rock the only support person in this company? Anyway, I can't see my offshore races reports. I did the RORC Caribbean 600, but I didn't do the other races shown. I also did the Vendee Globe and that doesn't show up. Please advise... Quote Link to comment Share on other sites More sharing options...
VICACAPOURSO Posted March 3, 2021 Share Posted March 3, 2021 Races are shown when they are closed. Vendee Globe is not yet closed. You have to wait until 15/3 to see it. Much faster support here 1 Quote Link to comment Share on other sites More sharing options...
PetruB Posted March 3, 2021 Author Share Posted March 3, 2021 That makes sense, thanks. But I'm fairly sure I didn't even try the others... Quote Link to comment Share on other sites More sharing options...
Pat-Rock Posted March 3, 2021 Share Posted March 3, 2021 Bonjour, Je ne fais pas parti du support de VR. Je suis simplement un joueur qui tente d'aider du mieux possible la communauté. Pour qu'un course apparaisse dans ton palmares, il faut qu'elle soit clôture ce qui n'est actuellement pas le cas du Vendée Globe qui ne le sera que le 15/03 à 17h00. Pat -------- Hello, I am not part of the VR support. I'm just a gamer trying to help the community as best as possible. For a race to appear in your palmares, it must be closed, which is not currently the case for the Vendée Globe which will only be closed on 03/15 at 5:00 p.m. Pat Quote Link to comment Share on other sites More sharing options...
Berty44 Posted March 3, 2021 Share Posted March 3, 2021 @Pat-Rock Il voit surtout des courses qu'il n'a pas faites. C'est pas grave mais c'est un nouveau bug qui s'ajoute à la longue liste. Quote Link to comment Share on other sites More sharing options...
BuntyG Posted April 4, 2021 Share Posted April 4, 2021 I’m VIP, bought tokens yesterday, Apple have given confirmation both by email and phone, but tokens have not updated. Cannot find a link to contact support anywhere... Ideas anyone? x Quote Link to comment Share on other sites More sharing options...
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